We currently ship to the UK, EU and US, with complimentary delivery and duties included. For all other destinations, simply contact us at hello@loue-studio.com and we’ll take care of your order directly.

We aim to dispatch your order as soon as possible, but please allow 1-2 business days for dispatch.

Delivery timelines:

• EU, US & other international orders: Delivered within 3–5 business days from dispatch.
• UK orders: Kindly allow a few additional days for final handling and delivery.

We hope your purchase is exactly what you wanted, but if it’s not quite right, you have 14 days to return it. Please note that return shipping costs are the customer's responsibility.

To be eligible for refund, all products must be returned in a new and unused condition.

Once we have processed the return you will receive a return confirmation email.

Still have questions? We're happy to help! Please email us at hello@loue-studio.com or give us a call at +447550290304.